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Troubleshooting

Fix Intermittent WiFi Drops

Stop your WiFi from randomly disconnecting by working through the most common causes one by one.

Updated 2026

  1. 1

    Restart the router

    Power cycle the router and modem. A simple reboot resolves many random disconnects.

  2. 2

    Check for overheating

    Feel the router — if it's very hot, ensure it has ventilation. Overheating causes instability and random reboots.

  3. 3

    Update the firmware

    Outdated firmware is a common cause of drops. Check for updates in the admin panel.

  4. 4

    Change the WiFi channel

    Interference from neighbouring networks on the same channel causes drops. Switch to a less congested channel.

  5. 5

    Disable power-saving on your device

    On Windows, open Device Manager → Network Adapters → WiFi adapter → Power Management → uncheck Allow the computer to turn off this device to save power.

  6. 6

    Check the router logs

    In the admin panel find System Log or Event Log to see if errors coincide with drop times.

  7. 7

    Factory reset as a last resort

    If nothing else works, back up settings and factory-reset the router, then reconfigure from scratch.

Frequently Asked Questions

Why does my WiFi drop every hour?
Many routers have a DHCP lease renewal cycle. If drops coincide with the lease interval, try extending the DHCP lease time in router settings.
Could my ISP be causing drops?
Yes — drops on all devices simultaneously usually indicate a line or ISP issue. Check their status page or call support.