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Router Help & Troubleshooting

Pick the problem you're facing for a clear, step-by-step fix.

Public IP vs Private IP vs Gateway — What's the Difference?

Public IPs, private IPs, and gateway IPs all serve different roles. Understanding the difference helps you troubleshoot network and router issues faster.

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How to Change Your Router's IP Address

You can change your router's local IP address from inside the admin panel. Useful when two routers conflict or you want a non-default address.

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How to Set Up Port Forwarding on Your Router

Port forwarding lets outside traffic reach a device inside your home network — needed for game servers, remote desktop, security cameras and more.

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How to Change DHCP Settings on Your Router

DHCP is how your router automatically assigns IP addresses to devices. You can change the address range or lock specific devices to a fixed IP.

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How to Change the DNS Server on Your Router

Changing your router's DNS server can speed up browsing, improve privacy, and block ads or malware for every device on your network.

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How to Set Up a Guest WiFi Network

A guest network keeps visitors off your main network, protecting your devices and files while still giving them internet access.

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How to See All Devices Connected to Your WiFi

Your router's admin panel shows every connected device. Here's how to find the list and what to do if you spot something unfamiliar.

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How to Block a Device on Your WiFi

You can block any device from your WiFi using MAC address filtering or parental controls in your router's admin panel.

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Why Is My WiFi So Slow? (And How to Fix It)

Slow WiFi has several common causes. Work through these steps to find and fix the bottleneck.

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Fix: WiFi Keeps Disconnecting

Frequent WiFi drops are usually caused by interference, outdated firmware, power-saving settings, or an overloaded router. Here's how to fix it.

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How to Extend Your WiFi Range

If part of your home has weak or no WiFi, you have several options — from repositioning the router to adding a mesh system.

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2.4GHz vs 5GHz WiFi — Which Should You Use?

Both bands have trade-offs. 2.4GHz travels further but is slower and more congested. 5GHz is faster but has shorter range.

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