Router Help & Troubleshooting
Pick the problem you're facing for a clear, step-by-step fix.
How to Change Your WiFi Channel to Reduce Interference
If your WiFi is slow or unstable, switching to a less-used channel can make a significant difference — especially on the crowded 2.4GHz band.
Read fixHow to Tell If Someone Is Using Your WiFi
If your internet feels slow or you suspect an intruder, check your router's connected device list. Here's how to find out and what to do.
Read fixWPA2 vs WPA3 — Which WiFi Security Is Safer?
WPA3 is the latest and most secure WiFi standard. Here's how it compares to WPA2 and whether you should switch.
Read fixHow to Hide Your WiFi Network (SSID)
Hiding your WiFi SSID stops it from appearing in neighbour's device lists. It adds a minor layer of obscurity but is not a replacement for a strong password.
Read fixDefault Router Passwords — Why You Must Change Them
Every router ships with a known default username and password. Leaving these unchanged makes your router trivially easy to compromise.
Read fixWhy Is My Ping So High?
High ping ruins online gaming and video calls. Here's what causes it and how to get it down.
Read fixHow to Make WiFi Faster for Gaming
Gaming on WiFi doesn't have to mean lag. These steps will get you the best possible wireless connection for online games.
Read fixWired vs Wireless for Gaming — Which Is Better?
Ethernet wins for gaming — always. But if running a cable isn't possible, here's how to get WiFi as close to wired as possible.
Read fixHow to Prioritise Gaming Traffic with QoS
QoS (Quality of Service) lets your router send game traffic first, so downloads and streaming don't spike your ping while you play.
Read fixWhat Is DMZ on a Router and Should You Use It?
DMZ puts one device completely outside the router's firewall. It's useful for gaming consoles and servers — but comes with real security trade-offs.
Read fixHow to Get Open NAT Type for Gaming
Strict or Moderate NAT type causes connection issues, party chat problems and longer matchmaking times. Here's how to get Open NAT.
Read fixWhy Does Netflix Keep Buffering?
Constant buffering usually isn't Netflix's fault — it's your local network. These fixes solve it in most cases.
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